Part green-lifestyle guide, part popular science, How Bad Are Bananas? is the first book to provide the information we need to make carbon-savvy purchases and informed lifestyle choices and to build carbon considerations into our everyday ...

The dark new thriller from the author of NEUROPATH.

Combining approaches from Computer Science, Information Systems, Human-Computer Interaction, Economics, and Environmental Sciences, the book presents a new, holistic perspective on ICT for Sustainability (ICT4S).

Based on an exhaustive study of thousands of sales reps across multiple industries and geographies, The Challenger Sale argues that classic relationship building is a losing approach, especially when it comes to selling complex, large-scale ...

This collection of different views on how digitalization is influencing various industrial sectors addresses essential topics like big data and analytics, fintech and insuretech, cloud and mobility technologies, disruption and ...

See how SAP HANA has changed ABAP! Whether you're studying for certification or just want to see what's new, you can learn to design simple and advanced SAP HANA applications with ABAP by using this comprehensive guide.

This book examines the extensive changes in markets, technologies and value chains that telecommunication companies are currently confronted with.

This volume presents options for policy-makers, educators, businesses and technology experts how to facilitate solutions for more privacy on the Internet and identifies further research requirements in this area.

Webber, Henry Y. Zheng, Ying Zhou

Preface -- Introduction -- Service employees are extremely important -- Frontline work is difficult and stressful -- Cycles of failure, mediocrity and success -- Human resource management : how to get it right -- Service culture, climate ...