How can we help? IRS · Change MFA · Suspended account · Use ID.me for work · Unemployment. Troubleshooting topics. I can't sign in to my account.
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Can I delete my ID.me account and make a new one?
After your account is closed, you may use the same email address to create a new ID.me account or add that email to a different account you already have. None of the information from your previous account can be recovered.
How do I login to my ID.me account?
To sign in to your account:
1
Go to the ID.me sign in page.
2
Enter your email address and password.
3
Select Sign in.
4
If you're prompted to complete multi-factor authentication, you'll need to approve your sign in. Otherwise, you can skip this step.
How do I recover my ID.me account without email and password?
Contact Support
1
Go to the ID.me Contact Support page.
2
Select Submit a ticket without signing in.
3
In the form, under “Why can't you access your account?”, select the dropdown that best describes your issue.
4
Select Submit.
How do I unlock my ID.me account?
To unlock your ID.me account:
1
Select the here link in the error message.
2
Enter the email address for your account, then select Continue. You will receive an email message with a link.
3
Select the link, then select Continue. ...
4
In the confirmation email you receive from ID.me, select Unlock your account.
ID.me Wallet simplifies how individuals discover and access benefits and services through a single login and verified identity.
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ID.me provides seamless online identity verification for government agencies, healthcare, financial services, and ecommerce.
ID.me provides secure digital identity verification to help government agencies make sure you're you when you request government services. Read how ID.me ...
2 days ago · Hello - wondering if any Canadian teachers have successfully applied the 'Teacher's Discount' to a cruise booking.